Shipping Policy

Last Updated: 26 April 2026

This Shipping Policy outlines how orders are processed and delivered by Micro Cars Kolkata.

1. Shipping Coverage

  • We currently ship within India only
  • International shipping is not available at this time

2. Order Processing Time

  • Regular Orders: Dispatched within 7 days from order confirmation
  • Preorders: Dispatched within 7 days after stock arrival

Orders are not processed or shipped on Sundays or public holidays.

3. Delivery Time

  • Delivery timelines depend on your location and courier partner
  • Typical delivery time: 3–7 business days after dispatch

Please note that delays may occur due to courier issues or external factors.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on order size, weight, and destination
  • Charges may vary depending on quantity and packaging requirements

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS
  • Tracking details may take up to 24 hours to become active

6. Address Accuracy

  • Customers must provide complete and accurate shipping details
  • We are not responsible for delays or failed deliveries due to incorrect addresses

7. Delays & Liability

  • We are not liable for delays caused by courier companies, natural events, or unforeseen circumstances
  • Our responsibility is limited to handing over the shipment to the courier partner

8. Damaged Shipments

We take great care in packaging collectibles. However, in case of damage:

  • You must report the issue within 48 hours of delivery
  • An unboxing video is strongly recommended for verification
  • Claims without proper proof may not be accepted

Resolution will be provided as per our Returns & Cancellation Policy.

9. Contact Information

For shipping-related queries, contact:

Micro Cars Kolkata

By placing an order, you agree to the terms outlined in this Shipping Policy.