Shipping Policy
Last Updated: 26 April 2026
This Shipping Policy outlines how orders are processed and delivered by Micro Cars Kolkata.
1. Shipping Coverage
- We currently ship within India only
- International shipping is not available at this time
2. Order Processing Time
- Regular Orders: Dispatched within 7 days from order confirmation
- Preorders: Dispatched within 7 days after stock arrival
Orders are not processed or shipped on Sundays or public holidays.
3. Delivery Time
- Delivery timelines depend on your location and courier partner
- Typical delivery time: 3–7 business days after dispatch
Please note that delays may occur due to courier issues or external factors.
4. Shipping Charges
- Shipping charges are calculated at checkout based on order size, weight, and destination
- Charges may vary depending on quantity and packaging requirements
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS
- Tracking details may take up to 24 hours to become active
6. Address Accuracy
- Customers must provide complete and accurate shipping details
- We are not responsible for delays or failed deliveries due to incorrect addresses
7. Delays & Liability
- We are not liable for delays caused by courier companies, natural events, or unforeseen circumstances
- Our responsibility is limited to handing over the shipment to the courier partner
8. Damaged Shipments
We take great care in packaging collectibles. However, in case of damage:
- You must report the issue within 48 hours of delivery
- An unboxing video is strongly recommended for verification
- Claims without proper proof may not be accepted
Resolution will be provided as per our Returns & Cancellation Policy.
9. Contact Information
For shipping-related queries, contact:
Micro Cars Kolkata
Email: microcarskolkata@gmail.com
Phone: 98300 76505
By placing an order, you agree to the terms outlined in this Shipping Policy.
